A Supported Return to London – Rafat’s Story

When Rafat (77) arrived in Dublin, she was confused and disoriented. She believed she could travel overland from Ireland to Canada and did not understand that this was geographically impossible. It quickly became clear that she was extremely vulnerable.

Rafat had spent much of her adult life in London and held Indefinite Leave to Remain in the UK. She received a UK state pension and had previously lived independently. However, over time, her cognitive health had deteriorated significantly. She experienced serious memory problems, became easily disoriented, and had previously required police assistance in London after forgetting her address.

Before connecting with services, Rafat had been wandering the streets of Dublin. Due to concerns about her safety and risk of rough sleeping, she was placed in emergency accommodation. That is where Barka for Mutual Help Ireland became involved.

From our first meetings, it was clear that Rafat could not safely manage her situation alone. She forgot key information, including her room number in the hostel. She lost her bank card and did not know how to cancel it. Although articulate and personable, she struggled with practical daily tasks and orientation.

Medical assessment confirmed cognitive impairment. Both healthcare professionals and social workers agreed that she would not be able to travel independently.

Despite her confusion about Canada, Rafat was clear about one thing – she wanted to return to London, a city she knew well. She expressed a wish to access sheltered accommodation for older people and recognised that she needed support.

In cooperation with the Dublin Region Homeless Executive (DRHE) and local professionals, Barka for Mutual Help Ireland organised her supported return to the United Kingdom. This involved coordinating services in London, arranging travel, and accompanying Rafat on the journey to ensure her safety.

Without accompaniment, she would not have been able to return home safely.

Upon arrival in London, Rafat was linked with the appropriate local authority services to begin accessing accommodation and longer-term support. She expressed significant relief at being back in familiar surroundings.

Rafat’s case reflects the core mission of Barka for Mutual Help Ireland: supporting vulnerable migrants who are unable to navigate complex systems alone, and ensuring safe, dignified, and sustainable returns when appropriate.

Our work is not only about travel arrangements. It is about partnership, practical assistance, and walking alongside individuals at moments of acute vulnerability – ensuring that no one is left without support.